Google AdWords is a great platform for getting your online business off to a good start.
As a marketer, you might be tempted to ignore paid ads and just focus on creating great content. However, you might get the best results if you focus on both organic and paid search traffic.
Many customers with buying intent click on Google AdWords ads. An ad in the first search position has an average click rate of more than 7%, and according toWordStream, 64% of searchers click on Google ads, especially when they’re ready to buy a product online.
In fact, out of the 10 core key performance indicators (KPIs) used by marketers, AdWords generates the highest ROI:
If you’ve never run an AdWords campaign before, this article will guide you through the process. And if you’ve been running PPC ads for awhile, this guide can be your refresher course.
Strategy #1: Research Customer’s Needs
According to Marketing Donut, knowing your customer’s needs is the best way to reach them. You have to put yourself in your prospect’s shoes, and provide the answers your customers are looking for.
First of all, remember that people love to feel appreciated. People love to save time, too. Keep these basic things in mind as you begin to research your customers’ needs. Use both your content and message to meet the needs of your business and its customers.
Studying your customers helps you uncover the problems that they’ve been battling – problems that only you can solve. That’s when you become the go-to expert they can rely on. Your site (or product) can go beyond their needs to become a resource not just for solving their problems but for giving them a new mindset as well.
Start with your customer’s demographics. How do you find your audience/customer’s demographics? You can use a simple tool – Alexa.
On the homepage, plug in your site URL (e.g., marieforleo.com) and click the “find” button:
Next, scroll down the results page to find your audience demographics. For example, the audience at marieforleo.com consists mostly of females who access the site from home, not from school.
Note: Knowing your customers’ demographics is just the first step. You also have to understand your customer’s buying cycle to run a successful Google AdWords campaign that will generate qualified leads and convert those leads into sales.
Strategy #2: Competitor Intelligence
Competitive audit is an essential strategy for running a profitable Google AdWords campaign.
If they’re doing well in terms of the keywords they target and the structure of their funnel, spying on your competitors helps you do even better.
To find out your competitor’s historical data, go to Spyfu.com. On the homepage, just plug in your competitor’s URL (e.g., mindtools.com).
Next, when you scroll down you’ll see the organic and paid search keywords:
You can also see how your competitor’s Google AdWords ads are written.
Use the data that you extract from spying on your competitors to create a compelling ad campaign that will grow your business.
Strategy #3: Craft a Powerful USP
The USP – which stands for “unique selling proposition” – is crucial when you’re running a Google AdWords campaign. Without it, you’re wasting time and money.
Even if you end up generating thousands of ready-to-buy leads, the chances of converting them into customers are slim unless you can communicate to them the unique value of doing business with you.
Remember that people don’t really buy products. Rather, they’re after the benefits or solutions that your products provide.
So what exactly is a USP? The Entrepreneur Small Business Encyclopedia defines it as:
The factor or consideration presented by a seller as the reason that one product or service is different from and better than that of the competition.
In other words, a unique selling proposition is what differentiates your product or service from the competitors. Deciding on a USP is usually the best decision that you can make.
If you can stand out from the crowd, it’d be a lot easier to market your products and convey your message to your prospects. Differentiation is the key to standing out.
According to Theodore Levitt, an author and professor at the Harvard Business School, differentiation is one of the most vital tactical and strategic activities that companies should consistently undertake.
Professor Levitt is right. If you want to be remembered in a crowded marketplace, your product needs a memorable factor. An example of a company with a memorable USP is Saddleback Leather.
This ecommerce site expresses a strong personality. In my opinion, there is no other leather bag company in the world like SaddleBack Leather. The site is full of tales about Mexican bullfighting and travel in developing countries.
In particular, the slogan nails the business’s USP beautifully:
“They’ll Fight Over It When You’re Dead!”
Another example of a site with a very strong USP is NerdFitness.com:
There are thousands of health and fitness sites. The fitness industry is a very competitive one and thus standing out is the only way to succeed.
To accomplish this, Steve Kamb, founder of Nerdfitness.com, speaks to nerds only. As the word is used here, a “nerd” is a single-minded enthusiast in a given subject or topic.
By targeting this group of people, Steve has built a very strong brand that is a force to be reckoned with, not only in the fitness world, but also in the health and marketing niches.
You have to identify what your targeted group of consumers wants and provide an excellent solution for them. That’s how to stand out.
Remember that when you’re creating your USP, even if you know that your product or service is the best around, you shouldn’t rest on your laurels. Instead, launch a campaign to make your work accessible to the target audience.
In her book, Unique Selling Proposition Formulas, the author Jalanda James said that letting your work speak for itself is not good enough. Today’s competition is too fierce.
She further explained that if you don’t let potential clients and customers know why they should choose you over others, you’ll ultimately struggle to grow your leadsand increase your revenue.
When running a Google AdWords campaign, an effective USP will keep you on course by attracting only the leads who will eventually buy your products and refer others to you through word of mouth.
Here are a few simple steps to develop a winning USP for a Google AdWords campaign:
Step #1 – Get inside your ideal customer’s head: Today’s customers are more sophisticated and can access the best tools out there before making a final buying decision.
It’s your responsibility to prove your worth. In his classic book, Getting Into Your Customer’s Head, Kevin Davis says the customer is the core of your business. Certainly, without your customers, your business will suffer.
More than ever, the customer is prepared to resist a hard sell. Unless you’re tougher and more knowledgeable, you may end up wasting the money that you invested in Google Ads. Get into the customer’s head, and you’ll ultimately speak their language.
You’ll then be able to answer these questions:
- Who is your ideal customer, deep down?
- What challenges/problems/needs do they have?
- How can my product/service help them?
- What words are they using to find my products?
- How desperately are they looking for solutions?
For example, when a customer is looking at the MacBook, he’s imagining what it’d feel like to own this awesome device. He’s envisioning the cheers and envy from friends and family members.
In other words, successful brands speak to the emotions of their customers, because that’s what drives sales. According to numerous research studies, customers all over the world buy products based on emotion, then later justify the purchase based on logic.
As I said earlier, it’s much easier to figure out what your target audience is after when you research the keywords they’re typing into the search engines.
To do this, just log in to Google AdWords Keywords Planner. Type in your main keyword (e.g., iPad case) and click the “Get ideas” button.
You’ll see the exact keywords your customers are searching for, along with their volume (how many times the keyword is searched for in a month) and suggested bid.
Suggested bid: The suggested bid is really important because if you want your ad to be more visible in the search and display networks, you either have to match or exceed the suggested bid.
Average monthly searches: This value refers to the number of times your ideal customers are searching for the given keyword. When running a Google Ad, you want to target keywords with at least 700 monthly searches, so that you can reach a decent number of people who’ll be interested in your offer.
Competition: This refers to the number of advertisers bidding for the same keywords who are willing to invest more or stay within the suggested bid in order to rank highly in the search engine results.
2). Clearly explain how your business solves your customer’s problems: The easiest way to clearly explain your business to customers is to start with the understanding that your customers are not looking to buy another product.
They’re probably dissatisfied with their past investments in products, which didn’t work – or else they wouldn’t still be looking for a solution to the problem.
More than anything, what they’re really after is a solution. Your unique selling proposition has to focus on the solution that you provide.
This is not the time to talk about your accolades or how much you spent creating the product. That may be useful when you’re building a future brand, but not when you want to close the sale.
So to really nail this, study your ideal customer’s persona carefully, find out exactly how they respond to marketing messages, and then tailor your product accordingly, so that they’ll see the solution and not necessarily the product.
Here’s how Basecamp, a project management software company, created its USP on a call to action:
The majority of software companies only allow prospective customers to try their service for 30 days, 21 days or 14 days. Basecamp went the extra mile and offered a 2-month free trial period. As a result of this, they attract over 4,000 qualified leads every single week. Take a look:
Remember that when you’re explaining the solution that your offer delivers, you have to be clear about it.
In the above example, Basecamp offered a 2-month free trial period so the customer can make a purchase decision.
Of course, a lot of people are going to join simply because it’s free, but the right people are going to renew their subscription at the end of the 60 days.
Since Basecamp’s project management tool will be useful for small businesses, freelancers, and marketers, it’s harder to explain the benefits and who the product is for.
3). Create an elevator pitch: How long will it take for your customer to see the benefit that you provide? Sure, your product may be right for them, but if you’re not able to make the benefits stand out the instant a potential customer visits your site, you’ll lose out. You need to create an elevator pitch.
An elevator pitch is simply a succinct and persuasive sales pitch. It shouldn’t be too “salesy” – rather you should highlight your product’s strongest benefit and if possible, compare yours with similar products from competitors.
To create your elevator pitch, start by defining your goal. Then you’ll know what direction your pitch should take. For instance, if your goal is to convert visitors into email subscribers, you might start your elevator pitch like this:
Join the list and learn how to [ ______________ ]
Download a free report and discover [ ___________]
You could also explain who you are, then quickly introduce your USP to captivate the customers.
4). Use your USP to craft your Google Ads: When writing your Google Ads, try to add your USP to the headline, the text, or both. This is similar to the same process that you use to integrate long-tail keywords into your blog posts.
Many marketers focus on keywords when writing their ads, because they understand that people search with those text strings.
Each time a customer types a keyword into Google, several Google Ads related to that keyword phrase will appear, and the user has to decide whether or not to click your ad.
When you integrate your USP in your Google Ads, you’ll stand out both on the display networks as well as the search engine results. A typical example is Godaddy’s reseller hosting ad. See how they made their USP visible?
And of course, you’ve seen examples of how marketers and advertisers use their USPs to develop a strong landing page.
This strategy works because when prospects click on the ads, there will be a congruence in both the ads and the resulting landing page.
This is known as conversion coupling, and it’s crucial for converting PPC traffic.Asmallorange.com demonstrates how a strong USP on a landing page works:
Strategy #4: Captivate With a High-Converting Landing Page
A study by Econsultancy found that, on average, for every $92 spent to acquire a lead, only $1 is spent to convert the lead into a customer. If you’re looking to increase your conversion rate, then your landing page has to appeal to visitors.
That’s how to boost your conversion rate. A recent report revealed that 85% of search marketing experts will focus more on conversion rate optimization (CRO) this year. You should, too.
The landing page that you send your ad traffic to is critical to your success. If you miss this mark, you may end up wasting your hard-earned money.
According to WordStream, the most important factor for an optimized AdWords landing page is relevance. LanderApp found that when you send ad traffic to your homepage, you may lose them, especially if your homepage isn’t built to convert visitors.
Your ad’s landing page should contain original and useful content. This will give your leads a clearer understanding of what’s on the other side of your funnel, and encourage them to opt-in or sign up.
The best approach is to send them to a landing page that was created for the sole purpose of welcoming your AdWords traffic and leading them through your funnel.
Let’s say that you send 1,000 leads from ads to your high-converting funnel. You’ll likely convert about 100 into prospects and get 10% of those 100 leads to buy your product.
Just like Facebook, Google AdWords expects your landing page to provide a rich experience for the user. User optimization is the next step, after making your landing page relevant to the offer.
In other words, if you run an ad promoting a tool for building a website easily and quickly, then your landing page has to show it. A typical example is Webnode.com.
Of course, when you’re creating your landing pages, you can use any of the templates provided by Leadpages.net or Unbounce, but make sure that it allows you to add your own content to provide immense value to your visitors.
Here’s an excerpt from Wordstream on how to make your landing page high-converting:
Additionally, write your copy to provide answers to some of your users’ questions, even before you ask them to opt-in or buy your product.
As a rule of thumb, you should never ask your AdWords leads to buy your product right on the landing page. Google recommends that you focus on these 4 important tips:
I recently came across a perfect example of an AdWords landing page onExpertPhotography.com, a photography site founded by Michael Dunlop.
The landing page has a compelling headline, showcases the benefits with bullet points, and has significant visual appeal, which is actually the free giveaway video. Finally, it has a well-situated opt-in form that’s great for lead capture.
1). Create an irresistible offer: In his book, The Irresistible Offer, Mark Joyner said that your customer is going to give you 3 seconds to make the sale. The question is: what are you going to say in those 3 seconds?
A few years ago when Jonathan Mead (founder of PaidToExist.com) shared the 7 rules of creating an irresistible offer, I got captivated by the first rule, which is“make the outcome plain as day to see.”
If you want to craft an irresistible offer, you’ve got to realize that your leads aren’t just out looking for the product with the best design and packaging.
What prospective customers are seeking for is the right solution to their problems. For example, if a man is suffering from arthritis in his legs, he’s probably not interested in a video course, an ebook, or an audio product.
When HubSpot created a Pinterest ebook entitled: How To Use Pinterest For Business, it became HubSpot’s most successful ebook with over 90,000 downloads, and it’s generated over 25,000 qualified leads so far.
Giving away ebooks, reports, videos, and podcasts is a great way to entice the prospects to take you up on your offer. They may end up downloading for free or buying one of those informational materials, but only if they perceive you’ve got a solution to their problems.
That’s why you need to follow Mead’s advice: make the outcome of your offer plain. So if your offer will help people build a list with 1,000 email subscribers, then make that plain on your landing page.
Use valuable lead baits to build your value ladder until you bring your leads to a point where they’ll trust you enough to buy your product.
Moz has an irresistible offer on their landing page. They allow you to try their inbound marketing software for 30 days free or a take a tour of moz pro.
Pat Flynn’s FoodTruckr also has a strong and compelling offer on the homepage for their latest Food Truck Growth Kit.
Strategy #5: Create Compelling Ads
If you know what you’re doing, you can write a compelling Google Ad in minutes.
It doesn’t matter what your level of expertise is – once you understand your target audience and what solutions they’re searching for, you can better boil down that information with your product’s benefits into a compelling ad.
The ad headline is just as important as your blog post headlines. You have to make sure it’s attractive and intriguing to your prospects.
Earlier, we researched some keywords. In this section, we’ll use the same keywords and creatively craft clickable headlines and ad text based on them. Here’s the screenshot of the keywords again:
Of course, before you can create a Google AdWords ad, you’ve to log in and create a campaign. Let’s quickly get that out of the way:
Step #1: Create your campaign: On your AdWords dashboard, click the “campaigns” tab and select where you want your ad to appear. Personally, I prefer search engines and display networks:
Use a campaign name that’s relevant to your offer (e.g., social media event). If you’re going to be creating multiple campaigns, it’s crucial to use distinctive names for each of them.
Next, set your locations and choose your languages. If you’re targeting English speaking countries, just select English:
Finally, set your bid automatically or manually. I usually set my cost per click between $0.80 – $1.00, but this completely depends on my offer and how much I plan to realize in order to get a decent ROI.
Your daily budget should fall within $30 – $70 if you’re a beginner and still getting your feet wet. I recommend that you start small and scale it from there, while learning the pros and cons of Google AdWords.
After setting your daily budget, click the blue “Save and continue” button. You’ll then be taken to the next step where you can enter your ad copy:
The text boxes in this section have the following labels and purposes:
- Ad group name: This is simply the name that you tag your ad group. Make sure that it’s relevant to your offer.
- Headline: The headline is the first part of your ad copy that’s seen on the search engine results and display networks, depending on your preference.
- Description 1: The first line where you describe or introduce your offer to your audience.
- Description 2: This is the last space you’re given to craft a compelling phrase or short sentence that will attract and hook your customers.
- Display URL: You can use any URL here, provided that you don’t violate trademarks, copyright laws, etc.
- Landing page: When a prospective customer clicks your ad headline, the landing page that you entered here is where the person will be redirected to. So it’s actually more important than the display URL.
When the above elements are in place, you’ll get ad copy similar to this:
To be honest with you, the headline is the most important factor in your Google Ad copy. It alone can determine your ad’s success or failure. Get it right and you’ll attract more clicks – get it wrong and you’re going to waste money.
Here are tips for writing your ad headlines:
i). Include a number: Moz discovered that numbers outperformed other types of headlines for blog posts.
But this is equally true for ad copy headlines. Using numbers will make your headline stand out:
ii). Make a promise: You can easily craft an attention-grabbing headline by making a promise. Just identify what your customers want, then make a bold promise in the headline:
E.g., Relieve arthritis pain fast
Here’s a typical ad example as it appears in the search engine:
iii). Add the word “free:” Free is a power word. If it’s applicable, add it to your ad headline.
Remember that when you’re writing your ad copy, you can preview how it looks right there on your dashboard:
When creating the various fields in your ad, take note of the character limits:
Conversion tracking: Setting up conversion tracking is very important. It’s how you’ll know how many of your ad clicks resulted in valuable customer behaviors, like email sign-ups, app downloads, website purchases, phone calls, and more.
To set conversion tracking on your site, simply generate a piece of HTML code in AdWords that you can paste into your page’s code in order to track its activities.
If you’re ready to generate your HTML code:
There’s also a relatively recent way to know what’s happening on your web page:Flexible Conversion Counting in AdWords. This feature can help you achieve much more with your ads. You may want to watch the video below for more insights.
Strategy #6: Optimizing Your Ads for Success
If you’re an ecommerce marketer, then you need a funnel that will help you retarget your prospects and bring them back to your store.
But if you’re not into ecommerce, you can still use a similar funnel that will make conversions easier. Basically, you should optimize your settings for:
Search vs. Display: When you’re running a Google Ad, you can instruct Google to show your ads on their search engine alone, and not on display networks such as other partner sites.
You should choose both search and display if you want to reach more people. See the difference below:
The Search Network is powered by the keywords that people use.
On the other hand, the Display Networks are concerned with other partner sites and are controlled by the theme of the site or topic. You should set your Ads to appear on Display Networks only when you’re building your brand or you want to gain traction online.
But if you’re looking to make sales, or attract qualified leads, use Search Networks because you’ll be targeting customers based on the keywords they type into the search engine.
On a side note, a test that was carried out by Blue State Digital found that display networks outperformed search networks with regards to video content views, but visitors from search networks spent 76% more time on site.
Remember to optimize your settings for device bids, keyword match types, and negative keywords. The more you optimize these elements, the more your conversion rate will increase.
Testing the ads: Both conversion rate and A/B testing are two powerful concepts that you should pay close attention to.
According to Bryan Eisenberg, approximately 61 percent of companies carry out fewer than five tests each month. As a marketer, your primary goal is to make sure that you’re maximizing the profit from your Google ads and other paid ads.
Learning how to split test in Google AdWords is a skill that will distinguish you from the rest and help you achieve the best possible results. So how do you configure your test campaign?
First, select an existing campaign that you want to test. Make sure that you configure its settings properly. Follow these tips from Sitepoint:
i). Basic Settings tab: Go to the settings bar and scroll down to the Experiments section right below the fold. Fill in the information you’d like to gather and continue. It’s a lot easier to test campaigns when it is both showing on the search networks as well as the display networks. That’s when all features are enabled in order for experiments to be available. Otherwise, you’ll find it difficult accessing this tool.
Save changes and continue.
ii). Set an equal ratio A/B test: This simply means that you need to run a 50/50 A/B test – that’s the only way to get accurate data.
Go to the Ad Groups tab in your campaign, then add all the parameters as though you were creating a new ad group (keyword, title, ad copy, headline, URL). But make sure to check the box which reads, “Add as experiment only ad group.”
Once you save, you’ll see that your ad has been marked and highlighted by Google’s own experiment symbol.
iii). Monitoring your experiment: After a few days, you may want to check to see what’s happening. You can now monitor the difference between the control and the variation.
To monitor the difference, go to Campaign > Segments > Experiments. Right there, you’ll be able to see both Ad Groups. Make sure to study the data because it’ll come in handy when you’re making a decision.
An integral part of content marketing is actually investing in paid traffic. It’s proven to generate quality leads and increase your sales.
When you’re looking to drive 20,000 leads to your business, it’ll either cost you money to launch a PPC ad campaign, or it’ll cost you time and effort to create top notch content on a regular basis.
The best approach is to learn how PPC ad campaigns work, then start small and explore from there.
What has been your experience with Google Ads?